About a quarter of a century ago, one of my very capable colleagues left Hasbro Europe. At that point, I was managing Hasbro's Family Games portfolio for Europe excluding Monopoly & Cluedo (quick note for our North American brethren here, the Game you know as Clue is known as Cluedo in Europe). Until my colleague departed, I was managing classic Games like Risk, Game of Life, Mastermind, Yahtzee, Risk and many more. That portfolio was great fun, because it was very low profile, and so you could get on with things without too much interference and organisational politics.
For example, at the time the classic MB Game 'Hotel' was selling over 100,000 copies across Europe, but was not selling in the UK. Therefore it was quite important for other markets like Germany, but not registering highly on the corporate agenda. Looking at the P&L it was obvious that this Game was over specced versus the price it was being sold for. So I called together the development team and Hasbro's then Games factory in Ireland, and between us all we managed to implement some changes which had no effect on the Game but which saved a full $1 per unit in product costs. In other words, I had directly instigated a change which saved Hasbro $100k p.a. At that time they were laying off staff, so I took pleasure in saving the same as two people's salaries. That gig of managing the lower profile classic Games was awesome because you could easily & quickly do things like that and really make a difference.
When my colleague left, I jettisoned some other responsibilities I had (managing Play-Doh and being the junior on a two person team managing Hasbro's relationship with Disney in Europe) to take on management of Monopoly and Cluedo. In many ways for the kid who's favourite child hood past time was tortuously long games of Risk and Diplomacy, this was a dream job. I was the Games brand marketer who was actually into Games, which was a big thing at that time.
I can't however say that managing Monopoly and Cluedo for Europe was any fun. it was constantly mired in political issues and disagreements, because those brands were so iconic, so front of house and responsible for such a high proportion of Hasbro Europe's profit at that time. Even though it's a quarter of a century ago, I'm not going to breach confidence and share any hard numbers here, but rest assured, at that point the core version of Monopoly was infinitely more profitable than Hasbro's entire Toy business in Europe - that's a matter of stock market record so I'm happy to share that as it's already public domain.
When I took over we still needed a new headline feature version of Monopoly for the following year, and frankly the pressure was really on. Failing to deliver that version in a compelling and commercially viable format would have been catastrophic. Eventually from memory I think the smart development folks came up with a 'Wonders of the World' edition, which did OK, but my heart rate was elevated all the time until that solution was found.
One very contentious project was moving the core Monopoly Game from a rectangular box to a square box. The argument for this was that it would save c. $0.30 per unit - a lot when you think of all the copies that Game sold. But the secondary argument was that as Hasbro's market share of the Games market was so high at that point, that reducing Monopoly's footprint on shelf would open up more space for another Game listing, which would most probably be a Hasbro Game, and finally a smaller box costs less to transport. The counter argument was that it would cost sales & therefore a substantial amount of profit. The issue for the person purportedly in charge of this brand was that all these conversations circumvented the Brand Manager completely, because things got so political that Country Managers were speaking to the head honchos directly and I was occasionally being told what happened. I'm poorly equipped mentally or emotionally to deal with inaction, uncertainty and a lack of agency, so eventually this kind of issue lead to me quitting the job and going travelling round the world for a year instead...
...but there were some real highlights. For example, the team had been working on MyMonopoly.com, which was a customisable personalised version of Monopoly designed, ordered and purchased online. Back in 2001 when I came onto the project this was really cutting edge, as laughable as that seems now looking back. The team had struggled to get the game live and I was told that my remit was to launch it come what may. That's exactly the right brief to give to someone like me, because I would find a way to make things happen when given such a clear and strong remit. We did eventually launch, and the project became so high profile for a while that I was sending a weekly report directly to the CEO and Chairman at that time, Alan Hassenfeld (RIP). Sales were not strong, as we did not understand how to drive online traffic at that stage (I don't think many people did), nut that was one of the most fulfilling projects I ever worked on. One of my happiest memories of meetings back then was when Legal came up with the problem/risk of people using profanities, infringing copyright and a few other issues. So we called a meeting, and literally spent a whole hour of our working day brainstorming profanities we could exclude from the product...I really wish I still had the notes from that meeting as I learnt a few words that day I had not heard before!
